Refund Policy
Due to the nature of the product we are not accepting any Returns / Exchanges. We reserve the right to refuse any Returns or Exchanges at any time unless there is a mistake on our part refunds are not allowed. Please confirm that all your information including shipping address, name, phone number, credit card information, and the products you select are all correct. We are not responsible for any mistakes made during check out. Shipping: We ship every Monday excluding holidays. All packages are shipped via USPS. Order confirmation & tracking will be sent to the email/phone provided during checkout! If you need to cancel an order please contact customer support within 24 hours. A 3% processing fee will not be refunded in cases of an order cancellation. Please contact customer support immediately if you would like to add or remove items from your order. In the rare occurrence there is an issue with your order please contact our customer service team within three days of receiving your order. Orders flagged as fraudulent will automatically be canceled and refunded. Please email info@sheisguided.com for assistance.